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If your password has expired click here.
To check the complexity password policy click here.
Other problem related to password, follow the procedure:

Notice

Password recovery

Normal rate

Password recovery service will be done at GRUPO ROMEU MULTISERVICES S.L support team working hours. There won’t be extra cost applied.

From Monday to Friday, from 7:00 to 19:00 GMT+1.
Working days.

Urgent rate

Password recovery service will be done outside of GRUPO ROMEU MULTISERVICES S.L support team working hours. An extra cost will be applied.

Saturday, Sunday or Holiday, from 9:00 to 18:00 GMT+1
XXX + IVA per password recovery service.

Preferred contact time

As soon as possible: refers to requirement that GRUPO ROMEU MULTISERVICES S.L. support team contact you as soon as possible inside working time previously selected (Noraml rate / Urgent rate).
From 9:00 to 14:00 (GMT+1): refers to requirement that GRUPO ROMEU MULTISERVICES S.L. support team contact you from 9:00 to 14:00 hours (GMT+1)  inside working time previously selected (Noraml rate / Urgent rate).
From 15:00 to 18:00 (GMT+1): refers to requirement that GRUPO ROMEU MULTISERVICES S.L. support team contact you from 15:00 to 18:00 hours (GMT+1) inside working time previously selected (Noraml rate / Urgent rate).

Note

Please take note that the password recovery service is only available to Romeu Group employees.
If you are not Romeu Group employee, please don’t use the password recovery form in this website https://www.grm-e.com due to no action will be done.
Thanks.
Sincerely, Grupo Romeu Multiservices S. L.

To see Terms and conditions full document:
Click here
To go to password recovery form:
Click here
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